By Tony V., Lily’s Father
I have to share our story if for no other reason, than to give proper praise, and thanks for the incredible, loving and quality care shown not only to my daughter but to us as parents as well. My 3 year old daughter (adopted from birth), Lily had to have 2 procedures performed on the same day due to her scoliosis. One was to snip a Filum that was wrapped around the base of her spine and the other was to have a MAGEC rod fused to her spine to correct a curvature.
As parents, my wife and I tried to do all the things we could think of, and/or were recommended to us in order to try and prepare Lily for this major event. We attended the Pre-Op tour the weekend before her surgery and she was able to get a better idea of exactly what the process was. She was particularly excited about being able to ride an electric toy car (in her case, she wanted the electric motorcycle), into the surgery room.
The day of the operation(s) came and through no one in particular’s fault, she never did get to ride the motorcycle into the operating room (more on this later). The procedures took more than 7 hours and could not have gone better according to her doctors. From the moment she was sent to the PACU, it was blatantly obvious how much care and true concern was given, not only to Lily, but to us as parents. To say that this made it easier and more comforting would be an understatement!
Any and all questions or concerns that we had were addressed immediately as well as with true compassion for our situation. Once we got past that first night of recovery, Lily was admitted to her room on the 8th floor for continued recovery and monitoring. Before leaving the PACU, Lily informed us that she never did have her ride on that motorcycle and was kind of bummed out. One of the PACU nurses overheard this and told us that if she wanted to come back down when she was feeling better, they would certainly let her ride it and they were genuinely concerned with the oversight.
The loving care and attention of each and every nurse and caregiver that was assigned to Lily, was simply awesome!!! It is thanks to them that I can tell you Lily was improving daily, beyond what even the doctors had expected and certainly, better than I could have ever expected…so much so that she was discharged 2 days in advance of what everyone expected!
Getting back to that motorcycle ride…The staff made it a point to bring Lily back down to the pre-op area, where a doctor (who was about to go into the operating room area to prep for a procedure) stopped in the hallway and assisted Lily as she mounted that motorcycle…and even walked around with her until she couldn’t have smiled any more than she was at that moment. It is a picture that will remain fondly in my mind for many, many years to come, and a moment that Lily herself will not soon forget!
Lily has been home for 3 days now and I am truly convinced that she is only recovering as well as she is, because of the honest compassion and loving care that was shown by every single person involved in her care!
So, as a parent, I am forever grateful for what you’ve done for Lily and for us. It gives me great hope that there are still so many people that do what you do for the right reasons. You will never know the true extent of my gratitude! Thank you from the bottom of my heart!